Privacy Policy
1. Who we are
Aurum Lounge Social Inc. (“we”) operates Gold Play Slots at https://goldplayslots.com. Contact: [email protected]. Address: 800 West Pender Street, Suite 710, Vancouver, BC V6C 2V6, Canada.
2. Information we collect
- Account data: email, display name, password (hashed), age attestation.
- Usage data: game interactions with virtual credits, device/browser type, approximate region, cookies.
- Support: messages you send to [email protected].
We do not need banking details for social play. If optional purchases are offered later, payment processors handle card data under their policies.
3. Why we use information
- Provide and secure the social casino experience
- Prevent fraud and underage access
- Respond to support requests
- Improve performance and content (analytics)
- Comply with Canadian law
4. Cookies
We use essential cookies for session and preferences, and optional analytics cookies. You can control cookies in your browser. Declining non-essential cookies may limit some features.
5. Sharing
We do not sell personal information. We may share data with service providers (hosting, email, analytics) under contracts requiring confidentiality, or when required by law / to protect rights and safety.
6. Retention & security
We retain account data while your account is active and for a reasonable period afterward for security and legal purposes. We use industry-standard safeguards; no method of transmission is 100% secure.
7. Your rights (Canada)
Subject to PIPEDA and applicable provincial rules, you may request access to or correction of your personal information, and inquire about our practices. Email [email protected]. You may complain to the Office of the Privacy Commissioner of Canada if unresolved.
8. Children
The service is for adults 19+ only. We do not knowingly collect information from minors.
9. Cross-border processing
Servers or vendors may process data outside Canada. We take steps consistent with Canadian privacy expectations when transferring information.
10. Changes
We may update this Policy and will revise the “Last updated” date. Material changes may be highlighted on the site.